1,000+
Automotive OEMs Supported
24/7
Buyer Engagement & Customer Support Coverage
10+Years
Powering Automotive Digital Transformation
4X
More Efficient Lead Qualification & Dealer Handoffs
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80% of leads are lost in the first 5 minutes. Respond instantly and beat your competition.
Built to engage vehicle shoppers, qualify buyers, and support brand interactions at scale, Fiona helps automotive manufacturers deliver seamless customer experiences while driving more qualified leads to their dealer network.
Never let a potential customer go unanswered. Fiona engages prospects across web chat, phone, SMS, email, and social channels, qualifying buyer intent and collecting valuable customer insights in real time.
Guide shoppers from research to action. Fiona answers vehicle questions, compares models and trims, recommends suitable options, and schedules test drives with local dealers to accelerate purchase decisions.
Stay connected beyond the first interaction. Fiona delivers personalized follow-ups, product updates, launch announcements, and ownership communications that keep customers engaged with your brand.
Provide consistent, accurate, and always-on support. Fiona answers questions about vehicles, EV technology, warranties, financing programs, and ownership benefits while maintaining your brand voice across every touchpoint.
Automotive OEMs Supported
Buyer Engagement & Customer Support Coverage
Powering Automotive Digital Transformation
More Efficient Lead Qualification & Dealer Handoffs
Fiona serves as a digital extension of your brand, engaging shoppers, supporting owners, and connecting customers with your dealer network around the clock. From vehicle discovery to post-purchase support, Fiona helps OEMs deliver consistent experiences at every stage of the customer journey.
Transform customer interest into measurable action. Fiona engages shoppers in real time, helps them explore models, captures purchase intent, and directs high-quality leads to the most relevant retailers.
Support new product launches with instant, personalized engagement at scale. Fiona answers questions about vehicle features, EV technology, and incentives, ensuring every prospect receives accurate information.
Stay connected long after the sale. Fiona supports owners with service reminders, warranty information, software update communications, and loyalty initiatives that enhance ownership experiences and encourage repeat purchases.
Working with Crecentech for two years has been excellent. They set up our workspace, built our Podio CRM, and ran Launch Control campaigns. Matthew manages our accounts and integrations, fixes issues fast, and charges fairly. For real estate investors with complex systems, they simplify everything so you can focus on profit and growth safely.
New business here, and we went big on data from day one. Crecentech has handled our data management for months lifting a ton and helping me make sense of everything. Their Power BI KPIs are clear and handy, guiding marketing and coaching. Weekly check-ins are really smooth; the team is responsive and reliable.
I give Crecentech a full star. Your communication is clear and fluent, which was a concern of mine with virtual assistance. I had no complaints at all. Your network is great, and even though I had some Internet issues, you were patient and efficient. I’d definitely recommend you guys.
I’ve worked with CrecenTech on everything from website development to lead generation. They’re reliable, versatile, and results driven. If you want to grow your business, these are the guys you should work with.
Aced Homes partnered with CrecenTech to migrate from their old system to a custom-built CRM, ensuring smooth communication and data transfer. Their expert team delivered a solution that inspires confidence and supports future growth.
Over 7-8 months, CrecenTech helped us streamline data, track key metrics, and launch direct mail campaigns, giving us the confidence and clarity needed for successful business growth.
Discover how Fiona helps OEMs drive demand, strengthen customer relationships, and scale personalized engagement across every channel.
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