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5+

Countries Worked

6+

Year of incorporation

10+

Industries Served

300+

Professionals

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Don't Leave a Chance for Failure
With an All-Equipped Technical
Support Company

CrecenTech offers a top-notch technical support system that is both smart and compliant. Our team of tech-support managers is experts in handling both everyday and complex network issues, and we use custom solutions to help businesses stand out. Choose us for all your technology needs.

Technical Support Services

Help Desk Technical Services

CrecenTech offers advanced and dedicated technical support services to ensure a seamless customer experience. Our technical support team is proficient in addressing your unique business needs and employs effective problem-solving techniques to assist in the growth of your business.

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Level 2 Technical Assistance

We use different technology platforms to improve how we talk to our customers. Our team ensures these systems work well and can handle different campaigns. We also watch out for any problems that might harm your business technology systems.

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Troubleshooting & Problem Resolving Services

Upon product launch, we ensure the proper functioning and address any issues that may arise. We understand the importance of a successful launch and strive to make it smooth. Our team of experts works to ensure optimal technology performance.

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Quality Testing Services

We assist in maintaining good quality communication between clients and companies through testing services. We aim to check and improve the company's performance using specialized tools and ensure effective communication across all platforms.

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Trouble Ticket Management Services

In today's fast-paced environment, companies require quick and efficient tracking of customer activity. To assist in this, we offer a service that addresses customer complaints. When customers report a problem, we gather the necessary information and create a report to aid the company in resolving the issue. This service is referred to as "trouble ticket management.

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CrecenTech offers advanced and dedicated technical support services to ensure a seamless customer experience. Our technical support team is proficient in addressing your unique business needs and employs effective problem-solving techniques to assist in the growth of your business.

We use different technology platforms to improve how we talk to our customers. Our team ensures these systems work well and can handle different campaigns. We also watch out for any problems that might harm your business technology systems.

Upon product launch, we ensure the proper functioning and address any issues that may arise. We understand the importance of a successful launch and strive to make it smooth. Our team of experts works to ensure optimal technology performance.

We assist in maintaining good quality communication between clients and companies through testing services. We aim to check and improve the company's performance using specialized tools and ensure effective communication across all platforms.

In today's fast-paced environment, companies require quick and efficient tracking of customer activity. To assist in this, we offer a service that addresses customer complaints. When customers report a problem, we gather the necessary information and create a report to aid the company in resolving the issue. This service is referred to as "trouble ticket management.

We Take Off The Plate Your Detail-Heavy
Network Management

Get attached to our efficient, fast, and reliable tech-support team that
cross-checks vulnerabilities and eases your customer management processes.

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Technical Support Process

Our technical support process is, in fact, an art of specifying the latest communications technology and applications for supporting your office tasks.

Understand

Agile support staff in our facility cross-questions the clients to identify and understand the root cause of the problems troubling them.

STEP 1
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Weighing several pros and cons, our experts measure the probable solutions to respond to the current tech-relevant issues of our clients.

Measure
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STEP 2
STEP 3
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Propose

Amplified navigation and problem-solving ability of technical assistants at CrecenTech help avoid delays in proposing growth-oriented strategies.

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STEP 4

Resolving problems and preparing sites to face technical errors is part of our follow-up treatment to decrease discrepancies.

Follow Up
STEP 1
Understand

Agile support staff in our facility cross-questions the clients to identify and understand the root cause of the problems troubling them.

STEP 2
Measure

Weighing several pros and cons, our experts measure the probable solutions to respond to the current tech-relevant issues of our clients.

STEP 3
Propose

Amplified navigation and problem-solving ability of technical assistants at CrecenTech help avoid delays in proposing growth-oriented strategies.

STEP 4
Follow Up

Resolving problems and preparing sites to face technical errors is part of our follow-up treatment to decrease discrepancies.

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Sheer Tenacity Of

BPO Services Will Get You Through All Hurdles

Use BPO services as your next hidden strategy to scope organizational agility and network stability.

Source Diverse Pool Of Talents

Hiring a BPO service provider can get you to accomplish the biggest goal of hiring the highly polished and the one and only professional person suited to your company's profile.

Scale Up & Down However You Prefer

BPO service package gives you the convenience to slow down or catch a speedy start in your business pace, thereby giving you control over the brand’s success rate.

No Timezone Limitations

When you outsource world-class talents through exclusive BPO services of our company, then the biggest bonus you get is the limitless timezone communication facility.

All-Inclusive Custom Plans

We, as top-leading business developers, handle and offer specific all-inclusive custom plans to allow you to pay only for your current business problems.

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OUR PARTNERS

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Our 3 Flexible Models of Success

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Dedicated Team

We offer a dedicated team of resources that is exclusively assigned to the client's project. Functioning as an extension of the client's in-house team, this unit operates with a fixed monthly fee for its services.

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Time & Material

Embracing the Time & Material model, where clients are billed for the actual time and materials expended during the project. With a more adaptable project scope, clients can introduce changes or augmentations as needed on an ongoing basis.

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Fixed Cost Model

Opt for the Fixed Cost Model, where clients and CrecenTech establish a predetermined cost for the entire project. Before project development commences, a well-defined scope of work, budget, and timeline are mutually agreed upon.

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Hire A Team

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Hire An Expert

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Bank On Power Of Foundational Customer
Management Services

Create the unbreakable link between problem-solving and productivity by
pairing up with target-driven customer management services.

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FAQs

Automated customer management processes highlight the business industry that takes care of your front and back customer tasks. The core function of customer management serves as the perfect platform to watch and enhance the behavior patterns of customers. Sorted management solutions are the sole component for leveraging prized assets globally.
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