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5+

Countries Worked

6+

Year of incorporation

10+

Industries Served

200+

Professionals

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Revolutionize Your Customer Experience
With Our Exceptional Call Center and
Telemarketing Solutions

Our call center and telemarketing services are designed to help your business reach new heights of success. Our team of highly trained professionals is equipped with the skills and technology needed to provide top-notch customer service and drive sales for your company. Whether you need assistance with inbound or outbound calls, our call center has the capability to handle it all. With our telemarketing services, our team will work closely with you to develop a targeted campaign to help you reach your ideal customer base and generate leads. Trust us to help you improve customer satisfaction and boost your bottom line.

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Call Center & Telemarketing Services

We can make you impact the entire global audience with a dedicated strategy drive that is thousand times more effective and result-oriented

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Appointment Scheduling Services

Our appointment scheduling services help you set up important meetings with your desired audience. Our staff will take care of booking and scheduling the appointments for you. We track time and ensure you meet with the right people at the right time. This helps us provide great solutions for any project you have. Our web development services also help you reach your clients effectively.

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Client Support Services

CrecenTech is a professional company that helps you deal with your clients daily. Our telemarketing team is there to help clients who are having problems with your products or services. We help you win back clients and support your business.

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Live Chat Customer Services

We offer live chat customer support that is easy to use and helps you stay in touch with your clients. Our team follows all rules and regulations. This kind of support makes it easy for you to do business and helps attract new customers.

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Order Management Services

CrecenTech helps companies, big or small, improve their technology. We offer services to help manage customer orders and ensure they are properly taken care of. Our system tracks orders in real time and is transparent.

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KPIs & Statistical Analysis Services

We help businesses use new and advanced technology to measure their performance. Our expert team creates reports showing how well a business is doing. These reports are made using automation and clearly depict the business's success or failure.

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Our appointment scheduling services help you set up important meetings with your desired audience. Our staff will take care of booking and scheduling the appointments for you. We track time and ensure you meet with the right people at the right time. This helps us provide great solutions for any project you have. Our web development services also help you reach your clients effectively.

CrecenTech is a professional company that helps you deal with your clients daily. Our telemarketing team is there to help clients who are having problems with your products or services. We help you win back clients and support your business.

We offer live chat customer support that is easy to use and helps you stay in touch with your clients. Our team follows all rules and regulations. This kind of support makes it easy for you to do business and helps attract new customers.

CrecenTech helps companies, big or small, improve their technology. We offer services to help manage customer orders and ensure they are properly taken care of. Our system tracks orders in real time and is transparent.

We help businesses use new and advanced technology to measure their performance. Our expert team creates reports showing how well a business is doing. These reports are made using automation and clearly depict the business's success or failure.

Let Our Relationists Forge Compelling CX Journeys
For Your Business

We have experienced relationists for offering advanced inbound call center services to carve your brand’s communication journey with high-level intelligence.

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Call Centre & Telemarketing Process

Feel the power of constructive inbound and outbound call center services secured with efficient technology prowess at CrecenTech.

Train

CrecenTech’s senior management search, train, and teach world-class talents to perform with compliance for conducting demanding calling tasks.

STEP 1
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Using the power of technology, we process large customer information to get answers to improve the average handling time and usual conversion procedures.

Process
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STEP 2
STEP 3
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Manage

The concrete support management at the back of our call center and telemarketing services has a tremendous impact on increasing your global reach.

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STEP 4

To keep matters steady between audiences and brands, our team takes charge by doing formal and casual quality checks and keeping everything up-to-date.

Quality Check
STEP 1
Thorough Diagnostics

As a sales strategy and execution tech firm, we use our trained resources in professional markets to conduct thorough diagnostics about facing global competition challenges.

STEP 2
Competitor Benchmarking

Moving towards the marketing process, we thrive at cross-referencing similar niche brand strategies to adopt the latest digital trends and lead generation management.

STEP 3
Launch Optimization

Performing hectic processes of optimizing the deploy-ready marketing deliverance and reforming the front-end presence harnesses through our team of keen strategists.

STEP 4
Support Management

Our support management services implement and organize investor-related business models and look over its major marketing pipelines.

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Strongly Grip Your

Business Reins
With Diversified Telemarketing Services

With our customer-centric telemarketing services, you can prioritize and strategize every hidden and visible aspect of telephone business to match customers’ needs

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Reduced Overheads

Cross-selling, up-selling, customer engagement, and lead nurturing are telemarketing basics with relatively reduced overheads compared to others in the market.

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Top-Class Management Assessment

Innovatively structured call management assessment is one of the primary advantages of custom call center and telemarketing services that help manage the workforce.

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Predictive Call Volumes

Part of the deal of live chat customer services serves the opportunity to calculate predictive call volumes, which offers insights for handling clients based on behavior.

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Confident Strategy Decisions

Telemarketing services presented through our channel narrow down fundamental aspects of customer expansion to help make confident strategic decisions for your business.

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Our 3 Flexible Models of Success

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Dedicated Team

We offer a dedicated team of resources that is exclusively assigned to the client's project. Functioning as an extension of the client's in-house team, this unit operates with a fixed monthly fee for its services.

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Time & Material

Embracing the Time & Material model, where clients are billed for the actual time and materials expended during the project. With a more adaptable project scope, clients can introduce changes or augmentations as needed on an ongoing basis.

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Fixed Cost Model

Opt. for the Fixed Cost Model, where clients and CrecenTech establish a predetermined cost for the entire project. Before project development commences, a well-defined scope of work, budget, and timeline are mutually agreed upon.

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Hire A Team

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Hire An Expert

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Amplify Storefront Experiences With Cold Calling
And Live Chat Services

CrecenTech’s initiative for transforming CX infrastructure is true to the core, enabling full support for you through active and balanced cold calling and live chat services.

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FAQs

A call center plays a crucial part as a service provider in building and maintaining client satisfaction against company policies. Evaluating complaints and responding to clients’ concerns goes through the result-driving process of call centers. Moreover, inbound and outbound calling services are some major roles that call centers usually offer.

CrecenTech is a multi-cultured technology network to reform your vision into a world-class revenue-generating empire. Creative heads in our different teams scope marketing and selling procedures with outstanding excellence. We have specialties, including the best-in-class call representatives for enhancing competitive-level performance.

Cold calling services is a business activity for contacting customers that have not shown interest or made a purchase previously. In order to track the interest of customers and behavior analysis, this practice is the optimal standard. Aggressive and fast-tracked cold calling skills clearly implement fruit-bearing outcomes for your business.

Live chat is a booster markup to raise your responding ability towards clients. Either sharing details of the products or explaining the service types is made easier through automated live chat support services. It’s easy to connect and handle customer circles without offending the tone and integrity of the brand.

Inbound and outbound services are quite the opposite in functionality, but their purpose is equally important for customer relationship management. Inbound calls are made when a customer connects about a service product or service. And outbound calls purposely answer customers’ queries or persuade them to buy something.
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