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Microsoft Dynamics 365 Implementation with CrecenTech

Built for Your Needs: Unlock Peak Efficiency and Deliver Unbeatable Customer Service.

CrecenTech is a trusted Microsoft partner that serves businesses of all industries and sizes across the world with its MS Dynamics CRM consultation services.

Here's how we can support your success:

  • We make it simple for professionals to use and navigate the platform.
  • Our M365 solutions cater to diverse business processes with adaptable CRM features.
  • Using our data-driven marketing and impactful campaigns, businesses ensure customer engagement and drive conversions.
  • We utilize built-in analytics and reporting tools to gather insights on your business performance.
  • CrecenTech integration helps you gain a 360-degree client view with unified dashboards.

CrecenTech empowers businesses to connect seamlessly with customers, drive sales productivity, and enhance marketing efforts using social insights, BI, and campaign management tools.

Dynamics 365 Consulting Services We Provide

Sales Automation and Forecasting

To enhance your sales operations, our consultants utilize tools, including Sales Insights, Forecasting, Opportunity Management, and Lead Scoring. These tools help automate the sales process, pipeline visibility, and sales forecasting accuracy. By integrating real-time analytics and LinkedIn Sales Navigator, we enable businesses to drive robust engagement with sellers, suppliers, and clients throughout the sales cycle.

DM-Strategy

Omnichannel Support for Customer Service

We implement scalable solutions that come with the seamless facilitation of case routing, AI-driven recommendations, and proactive issue resolution with the help of omnichannel engagement hubs, case management, and knowledge bases. Using Dynamics 365 Customer Service with the Unified Service Desk, we came up with an omnichannel support system.

DM-Strategy

AI-Powered Automation for Marketing

If it's about targeting the right audience and automating marketing processes. We set up Customer Insights, Lead Scoring, Segmentation, and Customer Journeys to run hyper-personalized, efficient marketing campaigns. We make these very effective by incorporating Power Automate for seamless workflows, thus nurturing leads without hassle. Moreover, we always make use of AI-driven marketing insights to optimize by ensuring that data-driven decisions lead to better business outcomes.

DM-Strategy

IoT-Driven Field Service

Optimization of your field operations is essential in efforts to minimize downtown and enhance service delivery. We will implement Dynamics 365 Field Service with Intelligent Scheduling, Geospatial Analytics, and Remote Asset Monitoring via IoT to improve the efficiency of your operations. This way, predictive maintenance is enabled, and we integrate Azure IoT Hub to monitor equipment proactively. With Power BI, analytics are also provided in real-time to make data-driven and more intelligent decisions, optimizing service delivery while reducing the costs thereof.

DM-Strategy

End-to-End Project Management and Resource Optimization

For seamless project execution, we utilize Dynamics 365 Project Operations, a powerful suite that includes Project Planning, Resource Scheduling, Time Tracking, and Expense Management. To further optimize resource allocation, we integrate Project Resource Management capabilities. Additionally, by leveraging Azure DevOps for agile project management and Power Automate for workflow automation, we ensure smooth project execution and efficient financial management.

DM-Strategy

To enhance your sales operations, our consultants utilize tools, including Sales Insights, Forecasting, Opportunity Management, and Lead Scoring. These tools help automate the sales process, pipeline visibility, and sales forecasting accuracy. By integrating real-time analytics and LinkedIn Sales Navigator, we enable businesses to drive robust engagement with sellers, suppliers, and clients throughout the sales cycle.

We implement scalable solutions that come with the seamless facilitation of case routing, AI-driven recommendations, and proactive issue resolution with the help of omnichannel engagement hubs, case management, and knowledge bases. Using Dynamics 365 Customer Service with the Unified Service Desk, we came up with an omnichannel support system.

If it's about targeting the right audience and automating marketing processes. We set up Customer Insights, Lead Scoring, Segmentation, and Customer Journeys to run hyper-personalized, efficient marketing campaigns. We make these very effective by incorporating Power Automate for seamless workflows, thus nurturing leads without hassle. Moreover, we always make use of AI-driven marketing insights to optimize by ensuring that data-driven decisions lead to better business outcomes.

Optimization of your field operations is essential in efforts to minimize downtown and enhance service delivery. We will implement Dynamics 365 Field Service with Intelligent Scheduling, Geospatial Analytics, and Remote Asset Monitoring via IoT to improve the efficiency of your operations. This way, predictive maintenance is enabled, and we integrate Azure IoT Hub to monitor equipment proactively. With Power BI, analytics are also provided in real-time to make data-driven and more intelligent decisions, optimizing service delivery while reducing the costs thereof.

For seamless project execution, we utilize Dynamics 365 Project Operations, a powerful suite that includes Project Planning, Resource Scheduling, Time Tracking, and Expense Management. To further optimize resource allocation, we integrate Project Resource Management capabilities. Additionally, by leveraging Azure DevOps for agile project management and Power Automate for workflow automation, we ensure smooth project execution and efficient financial management.

Future-Proof Your Business with Our Dynamics 365 CRM Services

Our Microsoft Dynamics CRM consultants specialize in building customized CRM solutions so you can develop stronger relationships with your customers, close more deals, and never miss an opportunity.

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Our Approach to Building Powerful Apps

Sales Management

CrecenTech’s Dynamics 365 sales tools help your team track customer interactions, manage leads, and calculate sales records accurately, allowing your sales team to close deals faster and help you achieve consistent revenue growth.

Customer Service

Improve customer satisfaction with CrecenTech’s Dynamics 365 solutions. Automate processes, manage inquiries efficiently, and deliver personalized support, ensuring customers receive timely outcomes and memorable experiences.

Financial Management

Streamline your business finances with Dynamics 365. CrecenTech facilitates accurate budgeting, compliance, reporting, and expense tracking, helping different organizations to maintain financial stability, stay audit-ready, and make informed financial decisions for sustained growth.

Marketing Automation

Use Dynamics 365’s marketing tools for automated campaigns, targeted customer outreach, and their behavior analysis. CrecenTech enables your business to build stronger relationships by sending personalized content that resonates with the right audience.

Supply Chain Management

With CrecenTech’s Dynamics 365 solutions, you can track your inventory in real-time, optimize buying, and forecast demand effectively. Increase operational efficiency, decrease stockouts, and ensure a smoother supply chain for your business stability.

Project Operations

Plan, assign resources, and track project progress with Dynamics 365. CrecenTech’s tools guarantee deadlines are met, budgets are managed, and projects achieve success by increasing productivity and giving noticeable results for your business.

projects

300+

Projects Completed

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1250+

Happy Clients

team

350+

Team Members

no-talent

3

Days to Hire A Talent

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Your Journey with CrecenTech for Microsoft Dynamics 365

We value that each organization has different challenges and missions at CrecenTech. For this, our approach is crafted to unlock your full potential with Microsoft Dynamics 365 for the success of efficient operations.

Research & Requirement Analysis

We start with in-depth research and analysis to discover your business needs, challenges, and goals, laying the groundwork for a designed CRM solution.

STEP 1
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We transform research insights into actionable goals, creating a CRM framework that aligns with your vision and drives measurable improvements for long-term success.

Insight Gathering & Objective
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STEP 2
STEP 3
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Prepare CRM Plans

Our experts design a clear CRM roadmap, defining timelines, milestones, and strategies to guarantee smooth implementation aligned with your business objectives.

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STEP 4

We personalize the CRM to match your workflows, automating processes and addressing unique demands to improve productivity and efficiency like a dream.

Customize the CRM
STEP 5
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Deploy the Solution

Our team runs deployment, ensuring smooth integration with existing systems and conducting accurate testing for a reliable and efficient launch.

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STEP 6

We provide interactive team training, empowering employees with the skills to use the CRM effectively and increasing productivity while reducing onboarding challenges.

Train the Team
STEP 1
Research & Requirement Analysis

We start with in-depth research and analysis to discover your business needs, challenges, and goals, laying the groundwork for a designed CRM solution.

STEP 2
Insight Gathering & Objective

We transform research insights into actionable goals, creating a CRM framework that aligns with your vision and drives measurable improvements for long-term success.

STEP 3
Prepare CRM Plans

Our experts design a clear CRM roadmap, defining timelines, milestones, and strategies to guarantee smooth implementation aligned with your business objectives.

STEP 4
Customize the CRM

We personalize the CRM to match your workflows, automating processes and addressing unique demands to improve productivity and efficiency like a dream.

STEP 5
Deploy the Solution

Our team runs deployment, ensuring smooth integration with existing systems and conducting accurate testing for a reliable and efficient launch.

STEP 6
Train the Team

We provide interactive team training, empowering employees with the skills to use the CRM effectively and increasing productivity while reducing onboarding challenges.

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What Our Clients Say About Us

At CrecenTech, we can transform your business operations with our Microsoft Dynamics 365 Consulting Services. Hear from our clients who have experienced increased productivity, streamlined workflows, and improved client engagement.

Emma Alex

CrecenTech’s Dynamics 365 setup was exactly what we were expecting. The customized CRM completely fits our processes, upgrading efficiency and simplifying client management. Their interest in detail and support have improved our scale operations easily.

Michael Johnson

Working with CrecenTech for Dynamics 365 was a game-changer step. Their personalized setup advanced our workflows and helped us connect better with clients. Our efficiency has gone through the ceiling, and we’ve made stronger relationships with clients than ever before.

Sophia Carter

CrecenTech’s Dynamics 365 solutions changed our sales process. Their expertise made lead tracking and customer communication smooth, resulting in higher sales and better teamwork. We’re amazed by their skills and would highly recommend their services.

Questions? We’ve Got Answers!

Microsoft 365 Dynamics includes five CRM (customer relationship management) technologies under the Dynamics 365 CRM umbrella. With an emphasis on developing relationships with both current and new clients, CRM software oversees sales, marketing, and customer support operations.

Microsoft Dynamics 365 facilitates communication between mid-market businesses and their clients, employees, and potential clients. CRM and enterprise resource planning (ERP) is the only cloud-based solution that provides what a business needs.

Absolutely! Our consultants specialize in seamless integration of Dynamics 365 with tools like Azure IoT Hub, LinkedIn Sales Navigator, Power BI, and Power Automate to ensure all your business systems work harmoniously.

We leverage built-in analytics and reporting tools within Dynamics 365 to provide real-time insights into business performance. This helps in informed decision-making and continuous process optimization.

Getting started is simple! Contact us today to discuss your business needs. Our experts will guide you through the process and design a tailored solution that aligns with your goals.
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